We use high-quality metals such as stainless steel, iron, and aluminum, often combined with elements like wood and glass for a modern, sophisticated look.

Regular dusting with a soft cloth and occasional cleaning with mild soap and water will keep your furniture looking pristine. Avoid using harsh chemicals that could damage the finish.

Please check the product specifications or contact us for more information.

If you're a first-time buyer, automatic discount of 15% will be applied on checkout. Once you subscribe to our community, we will share seasonal and exclusive offers with you.

We have a specially curated collection 'Gifting Favourites' with our recommendations and customer favourites for gifting. Additionally, if you're looking for bulk personal or corporate gifting, please reach out to us.

Yes, we offer customization on many of our metal furniture products. You can choose from a variety of finishes, sizes, and design features to match your specific requirements.

To request a custom order, please contact our customer service team at customer service email/phone number with details about your requirements. Our team will work with you to create a design that meets your needs.

Yes, custom orders may incur additional costs depending on the complexity and specifications of the customization. Our team will provide you with a detailed quote before proceeding with the order

Yes, we welcome bulk orders for commercial projects, events, or any large-scale needs. We offer competitive pricing and dedicated support for bulk orders.

To place a bulk order, please contact our team. Provide details about the quantity, specifications, and any special requirements. Our team will assist you with pricing, logistics, and delivery options.

Yes, we offer volume discounts on bulk orders. The discount rate depends on the order size and product specifications. Contact our sales team for a customised quote.

Yes, we can provide samples of our products for a fee, which may be refunded upon placing a bulk order. Please contact our team to discuss sample availability and costs.

Custom and bulk orders are non-returnable unless there is a defect or damage caused by us. If you receive a defective or damaged product, please contact us within 15 days of delivery with photos or videos of the issue. We will arrange for a replacement or a refund.

Our team works closely with you throughout the design and production process to ensure that the final product meets your expectations. We provide design proofs and, if necessary, samples before proceeding with the full order.

If you have any further questions, please do not hesitate to contact our team. We are here to help you with any concerns you may have.

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Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

We offer a 15-day return policy on all our metal furniture products. Please note that for damaged items, a video of the unboxing process is required.You can return it within 15 days of delivery for a full refund.

To initiate a return, please contact our customer service team at customer service email/phone number. Provide your order number and the reason for the return along with the video, and our team will guide you through the process.

Yes, custom-made or personalised items cannot be returned unless they are defective or damaged upon arrival. Clearance and final sale items are also non-returnable.

If your item arrives damaged or defective, please contact us within 15 days of delivery. We require a video of the unboxing process to verify the damage or defect. Once verified, we will arrange for a replacement or a full refund, including the return shipping cost.

Yes, we offer exchanges within 7 days of delivery. If you wish to exchange your item for a different one, please contact our customer service team. You will be responsible for the return shipping cost of the original item and any difference in price for the new item.

Once we receive your returned item, it typically takes 5-7 business days to process the return and issue a refund. For exchanges, the new item will be shipped within 7-10 business days after we receive the original item.

Original shipping costs are non-refundable unless the return is due to a defect or damage caused by us. In such cases, we will refund the original shipping cost along with the product cost.

Please ensure the item is in its original packaging and condition. Include all accessories and parts that came with the item. Securely pack the item to prevent damage during transit.

Items purchased during a sale cannot be returned or exchanged.

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we process the return.